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Airport Assistance


Abu Dhabi International Airport

Services You Can Have:

  • Meet and assist service at the Airport on arrival
  • Welcome pack with all the necessary information about Dubai and the UAE
  • Reconfirmation of return flights, assistance in propounding and postponing flight reservations
  • Extension of hotel accommodation, if required
  • Taking comprehensive actions on complaints and preparation of reports
  • Assistance throughout the stay of the guest

Cancellation Policy

In the event of cancellation received 10 days prior to arrival of a confirmed booking, full visa cost as administration fee will be charged.

 

 

Dubai International Airport Terminal 1

Services You Can Have:

  • Meet and assist service at the Airport on arrival
  • Welcome pack with all the necessary information about Dubai and the UAE
  • Reconfirmation of return flights, assistance in propounding and postponing flight reservations
  • Extension of hotel accommodation, if required
  • Taking comprehensive actions on complaints and preparation of reports
  • Assistance throughout the stay of the guest

 

Cancellation Policy

In the event of cancellation received 10 days prior to arrival of a confirmed booking, full visa cost as administration fee will be charged.

 

Dubai International Airport Terminal 3

Services You Can Have:

  • Meet and assist service at the Airport on arrival
  • Welcome pack with all the necessary information about Dubai and the UAE
  • Reconfirmation of return flights, assistance in propounding and postponing flight reservations
  • Extension of hotel accommodation, if required
  • Taking comprehensive actions on complaints and preparation of reports
  • Assistance throughout the stay of the guest


Cancellation Policy

In the event of cancellation received 10 days prior to arrival of a confirmed booking, full visa cost as administration fee will be charged.

 

Marhaba and Ahlan Service Dubai International Airport Terminal 1 and 3

Marhaba Service (Arrivals/Departures)

  • Marhaba’s Diamond Service:

Fast track clearance through immigration, complimentary Portage Service, provision of special hand baggage trolley, Buggy car transfers at the terminal, complimentary access to the Marhaba Lounge (for Departures)

  •  Personalized Diamond Service:

Per passenger, including full personalized escort, complimentary Portage Service,and complimentary provision of the Marhaba Lounge on Departures (Any Terminal)

  •  Family Package:

Per Family, minimum 02 and maximum 04 passengers from the same family including complimentary Portage Services. Same as Diamond service, but can not access Marhaba Lounge

  •  Marhaba’s Standard Meet and Greet Service:

On departure, the service includes the use of the Marhaba check-in lounge, which offers a tele-check in facility. Marhaba representative will expedite check in formalities and speedily process the departure formalities through the dedicated immigration counter. On arrival, Marhaba representative will meet the guest at the arrivals tunnel, and speedily process all immigration formalities. On completion of baggage acceptance, Marhaba staff will escort the guest to the receiving party at the meeting point outside the airport.

  •  Terms & Conditions:

Marhaba service is present in all terminals (T1, 2 & 3) for arrivals and departures. Ahlan service is present in terminal 1 & 3 for arrivals only. Guests (All nationalities) have to pass eye Scan with NO exceptions

 

Sharjah International Airport

Services You Can Have:

  • Meet and assist service at the Airport on arrival
  • Welcome pack with all the necessary information about Dubai and the UAE
  • Reconfirmation of return flights, assistance in propounding and postponing flight reservations
  • Extension of hotel accommodation, if required
  • Taking comprehensive actions on complaints and preparation of reports
  • Assistance throughout the stay of the guest

Cancellation Policy

In the event of cancellation received 10 days prior to arrival of a confirmed booking, FULL visa cost, as administration fee, will be charged.

In case the entry visa has ALREADY been issued,the same will becharged to the Tour Operator / Tour Agent

 

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